Help center

Frequently asked questions

Quick answers about memberships, earning points, redeeming rewards, and running a business on Local Loyalty. Looking for full details? Read the user manual.

Getting started

Memberships & billing

Earning points

Redeeming rewards

For businesses

For administrators

Account & security

Still have questions?

The full user manual covers every feature in depth.

Open user manual

Getting started

What is Local Loyalty?

How do I sign up as a consumer?

How do I register my business?

Do I need to verify my email?

Memberships & billing

Which plans are available?

Can I change or cancel my plan?

Earning points

How do I earn points?

How many points do I get per dollar?

Where do I see my points balance?

Redeeming rewards

How do rewards work?

Do points expire?

For businesses

How do I generate QR codes or NFC links?

How do I create rewards and ads?

Where do I see my customers and revenue?

For administrators

How do I add another admin?

How do I review a business or approve an ad?

What does "View as business" do?

Account & security

I forgot my password.

Is my data secure?